Loon Kids sends communications only to families who have enrolled a child in our programs. Our messages are limited to important updates about your child’s sessions, progress, safety information, holiday schedules, center events and program-related announcements. We never send promotional material, third-party offers or unrelated commercial content to any parent or guardian. Every message includes our official physical address in Annanagar East and clearly identifies Loon Kids as the sender. We strictly follow Indian electronic communication regulations and best practices for responsible messaging to families. By providing your contact details during enrollment you allow us to send legitimate school-related communications. We are dedicated to keeping every message short, relevant and valuable so parents can stay informed without feeling overwhelmed. This policy ensures respectful and minimal contact that supports your child’s joyful learning experience at Loon Kids.

We send only messages that are directly connected to your child’s participation at Loon Kids including class reminders, teacher observations, activity updates, safety instructions, event invitations and official notices about schedule changes or center policies. Occasional announcements may inform you about new age-appropriate workshops or enrollment openings that align with our early childhood curriculum. All emails come from verified Loon Kids addresses such as info@loonkids.com and clearly display our Chennai center location in the footer. Messages are timed appropriately during normal business hours and never sent excessively parents typically receive only a few relevant updates per month during active terms. We do not include advertisements, affiliate links, sponsored content or promotions for external businesses in any communication. Our focus remains on providing timely, useful information that helps you support your child’s development at home and at our center. This approach ensures communication stays helpful, respectful and centered on your child’s learning journey. We prioritize quality and relevance over quantity in every message we send to families.

We collect email addresses and phone numbers only when parents voluntarily provide them during the enrollment process for their child at Loon Kids. Information is gathered through secure enrollment forms submitted in person at our center or via our official website. We never obtain contact details from third party lists, directories, public sources or any external database. If a parent shares contact information during an enquiry call, WhatsApp conversation or in person visit we add it only after confirming their interest in receiving program related updates. All data entry is done by trained staff or directly by parents with clear notice about how the information will be used. We do not collect or store contact details from children under any circumstances. Every family provides contact information with the understanding that it will be used solely for official school communication. Our process ensures that every message sent is based on genuine and direct interaction with the family.

Loon Kids never sends unsolicited emails, promotional offers, chain messages, bulk marketing blasts or third-party advertisements to any parent or guardian. We do not purchase, rent, harvest, scrape or use third-party contact lists under any circumstances. All communication originates from families who have directly enrolled a child or requested information through our official channels. If you receive a message that appears to come from Loon Kids but was not expected please forward it to our mail so we can investigate possible impersonation. We actively monitor our sender reputation and take immediate action against any misuse of our name or contact details. Parents are prohibited from using our official email addresses or phone numbers to send unsolicited content to other families or staff. Any violation of this policy will be treated seriously and may result in reporting to relevant authorities. Our commitment is to maintain a clean, trusted and spam-free communication environment for every family at Loon Kids.

We limit messages to only what is necessary for your child’s smooth participation in Loon Kids programs and keep frequency low during active terms. Parents can expect an average of two to five relevant emails per month covering session reminders, progress notes, safety information and center updates. All communications are sent during reasonable business hours between 9 AM and 6 PM IST Monday through Saturday never on Sundays or late evenings. We avoid sending multiple messages on the same day unless there is an urgent safety or schedule change requiring immediate attention. Timing is carefully chosen to respect family routines and prevent inbox clutter. Emergency or important notices may be sent outside normal hours only when absolutely necessary for child welfare. Our approach ensures parents stay informed without feeling overwhelmed by unnecessary or untimely messages. We continuously monitor feedback to keep communication helpful and balanced.

If you receive any email or message that claims to be from Loon Kids but feels unexpected or suspicious please forward it immediately to us for investigation. You can also report the issue by calling our center directly at +91 99441 06960 during working hours. We investigate every report promptly to determine whether the message is legitimate or an impersonation attempt targeting our families. Please include the full email header, subject line and content when reporting so we can trace the source effectively. If the message is fraudulent we will take steps to warn other families and cooperate with authorities if necessary. Reporting helps us maintain a safe communication environment and protect our community from phishing or spoofing attempts. We will acknowledge your report within 48 hours and update you on any actions taken. Thank you for helping us keep all Loon Kids families safe from unwanted or harmful contact.

Loon Kids may update this Anti-Spam Policy from time to time to reflect changes in communication practices or legal requirements. We encourage parents to review this policy periodically to stay informed about how we communicate. Continued enrollment or use of our services after a policy change constitutes acceptance of the revised terms. Significant updates that affect the nature of our communication will be notified directly to enrolled families via email at least 14 days in advance whenever possible. Minor clarifications or formatting changes may be made without separate notice. All versions of the policy remain available on our website for reference. Our commitment to respectful, relevant and minimal communication with families remains unchanged regardless of any updates to this document.

If you have any questions about our Anti-Spam Policy or our communication practices please contact us or call our center. Our team is available to explain why you received a particular message or discuss any communication preferences. Parents may also visit our Annanagar East center in Chennai during working hours to speak in person with our admissions team. We respond to all policy-related enquiries within 48 hours and work collaboratively to ensure you feel comfortable with the messages you receive. Your feedback helps us maintain respectful and effective communication that supports your child’s learning experience. Thank you for being part of the Loon Kids community we are grateful for your trust and look forward to assisting you.